When you can’t leave home, you still need access to immediate, high-quality health care. At Woodlands Primary Healthcare, Javier Sosa, MD, has a solution: telemedicine services that give you virtual access to expert medical services. After downloading the healow™ app, you can meet with the doctor from home, send and receive messages from the doctor and staff, renew your medications, and access all your medical records online. Call the office in The Woodlands, Texas, to learn how you can get started with convenient telemedicine.

Telemedicine Q & A

What is telemedicine?

Telemedicine is today’s version of an old-fashioned house call except that Dr. Sosa visits with you through a virtual appointment rather than in person. After downloading an app to your computer, tablet, or smartphone, you have immediate access to online primary care, including face-to-face chats with Dr. Sosa.

In addition to getting the medical care you need from the comfort of your home, telemedicine provides quick and convenient two-way communication. You can message the team at Woodlands Primary Healthcare with questions or concerns, while Dr. Sosa and the staff can reach out to you to follow up on treatments or monitor your medications.

What services are available through telemedicine?

Dr. Sosa uses an easy-to-use app called healow that gives you online access to comprehensive services.
With healow you can:

Schedule appointments

Appointment openings are available on the app. You simply find an appointment that works for you and reserve that day and time. You’ll receive an email confirmation, so you’ll know your virtual appointment is booked. When it’s time for your visit, you log on to the app, check in online, and connect with Dr. Sosa.

Manage your medications

With the healow app, you can request refills online and get medication reminders. If you take multiple medications, you can give your meds a common name so they’re easy to remember and track. You can also include over-the-counter medications in your virtual medication tracker.

Access your medical records

When you choose to use telemedicine, all your medical records are at your fingertips. The team at Woodlands Primary Healthcare also posts the results of:

  • Lab tests
  • Diagnostic imaging
  • Procedures
  • Vital signs


The app gives you convenient access to information such as your blood type, immunization record, allergies, medical problems, and height and weight.
With the healow telemedicine app, you can consolidate information from all your doctors in one place, allowing for exceptional communication between providers. Healow also gives you the option of including all your family members on the same app.

Does telemedicine support preventive health care?

While most patients use telehealth so they can get virtual medical care without traveling to the doctor’s office, you’ll gain other benefits from healow. Healow supports preventive health care, helping you stay healthy, lose weight, and reach your fitness goals by tracking your body mass index, activities, and blood pressure.
To learn more about online doctor visits and how to sign up for telemedicine at Woodlands Primary Healthcare, call the office today.